Customer Service Advisor - Bournemouth, United Kingdom - Zest Plan

Zest Plan
Zest Plan
Verified Company
Bournemouth, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Join Our Team as a Customer Service Advisor at Zest:

Are you ready to embark on a career that rewards your communication skills, multitasking abilities, and passion for providing outstanding customer service? Zest is eagerly looking for a
Customer Service Advisor to join our dedicated team.


Why join Zest ?

  • Competitive salary of
    £23,000, plus performance bonuses.
  • Generous holiday entitlement of
    22 days holiday (rising to 27) + bank holidays.
  • Fulltime position with a 37.5hour week (rotational Saturday shifts)
  • Modern office setting, a short walk from the beach and town centre.
  • Access to Zest Chef's delightful culinary creations.
  • Onsite pool table and Nintendo Switch for downtime. ‍
  • Health cash plan and employee assistance program.
  • Continuous learning and development opportunities to advance your career.


As our new
Customer Service Advisor, you will receive full training and support to engage with our customers through inbound and outbound calls to provide solutions and support for appliance repair and care.


What we're looking for:


  • Proven experience in a customer service environment.
  • Exceptional communication skills, both verbal and written.
  • Strong problemsolving skills, with the ability to think on your feet.
  • An empathetic approach to handling customer needs and concerns.
  • A positive attitude and the ability to adapt to changing circumstances.
  • Commitment to teamwork and contributing to a collaborative environment.
  • A desire to learn, grow, and take on new challenges.

Reference:
CSA20242

**Note: We are an equal opportunity employer and celebrate diversity.
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