Office Manager - Birmingham, United Kingdom - ST Selection

ST Selection
ST Selection
Verified Company
Birmingham, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Office Manager


Location:
Birmingham City Centre


Salary:
Up to £30K


Benefits:

33 days' annual leave including Bank Holidays, rising with service
Perkbox employee benefits including free coffees, birthday boxes plus discounts across the high street and online
Employee Assistance Programme
Company Pension Scheme, contributions rising with service
Workplace Nursery Benefit
Long Service Awards
One paid CSR Day per year
Hours: 40 hours per week to be worked between
Purpose of Role
This role is key to the brand protection and credibility of the company.

First impressions created for clients visiting the office, creating a comfortable and efficiently run office to support fellow colleagues, marketing support for branch and other areasof the business to create leads and feed the pipeline of new business are all key to the successful growth of the company.

Main Duties

Office Support:

  • Ensure the office is aesthetically pleasing, clean and tidy throughout all areas
  • Maintain sufficient stock levels of all required stationery, refreshments, cleaning, and coffee machine
supplies

  • Process post in line with GDPR and company policy
  • Be 'the face' of the company, welcome guests and report their arrival to their contact
  • Manage all meeting room diaries and support colleagues when running external meetings
  • Ensure all visitors are allocated a guest fob and are signed in and out accordingly
  • Liaise with the building managing agent in relation to all maintenance issues
  • Maintain the coffee machine and report any maintenance issues to the supplier
  • Ensure all office cleaning schedules are followed in line with a team rota
  • Greet suppliers and contractors visiting the office, assisting with general enquiries and key handovers
  • Take headshot photographs of all new starters and upload to the Marketing drive for use
  • Manage staff fob allocation, liaising with the People team and the property manager for the business
  • Coordinate and order all business cards for new and existing staff, as and when required
  • Support staff with first line IT systems and printer hardware issues and raise faults accordingly
  • Ensure the office is clean, tidy, and securely closed each evening in conjunction with fellow staff members

Marketing Support:

  • Coordinate and support on tasks associated with branch marketing campaigns
  • SEO for the group
  • Responding to reviews across all platforms
  • Updating review/commissions spreadsheet
  • Responsible for the ordering of branded stationery and the design and ordering of all business cards
  • Assist with the copywriting of written content for external platforms, such as our company website
  • Assistance with organising social events

General Support:

  • Provide support on key project work to Operations Board members as and when required
  • Administrating fire marshals /first aiders

Requirements:


  • A background in office administration/management
  • Experience with coordination of bookings and events management
  • Able to proactively manage the team to success, spot issues and solve them
  • Able to delegate effectively and coach team members to achieve their goals
  • Fluent level of English with excellent spelling and grammar
  • Proficient IT user, able to use MS packages as well as a range of internal systems
  • Thrives in a fast paced, fluid environment
  • Experience of working in a customer service environment is essential
  • Experience of working within the lettings industry is desirable but not essential
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