Medical Receptionist - Burton-On-Trent, United Kingdom - Gordon Street Surgery

Gordon Street Surgery

Verified Company

Burton-On-Trent, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide general reception and office duties to the practice within an efficient, safe and effective working environment.

To be the first point of contact for patients and visitors and be friendly, welcoming and courteous at all times.

Main duties of the job

General:

Attend front desk and answer telephone promptly in order to take messages, visits, appointments etc, answering queries and informing the doctor, nurse or other clinician if necessary.

Ensure that reception and the waiting room are kept tidy.

Ensure that messages are passed on in a timely manner.

Attend meetings arranged within the practice, and further education if required.

Cover shifts for holidays/sickness as required.

Maintain own personal development, including completing mandatory training as required.

Maintaining confidentiality at all times.

Due to the ever-fluctuating nature of the NHS, General Practice has to adapt to many changes and a receptionist's role will inevitably change to accommodate this.

If this is necessary, you will be given additional training in order to meet the needs of the practice.