Office Services Assistant - London, United Kingdom - Mindshare

Mindshare

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role Objective
Mindshare have recently moved into a brand new WPP Campus 'Rose Court' alongside many of our sister agencies.

Our Operations Department consists of Ops, The Hub & The PA Teams and we provide critical office support services for the approx.

900 Mindshare staff based at Rose Court.

As Office Services Assistant you will be part of The Ops Team and report to The Ops Lead.

This is a varied role, supporting a wide range of people across our business including Account Executives, Department Heads and Senior Leaders.

We maintain the day to day functioning of the office, making sure it is a productive and safe environment to work in.

We work closely with the Facilities Management and Catering companies that service our Campus as well as WPP IT.

About the role

Key responsibilities will be:

Office Support

Daily, Weekly & Monthly Site Checks
Reporting faults and Issues
Liaising with the Rose Court Facilities Management/Catering Vendors to support business needs
Managing locker deployments/Deliveries/Post/Distribution of loan and IT equipment
Liaising with IT to support IT Projects, such as Equipment Installations/Upgrade projects
Supporting office enhancements projects, such as decoration and furniture installations
Managing site access for New Joiners and Leavers
Carry out DSE assessments when required

AV Support

Maintain AV equipment/Stock management
Meeting rooms AV/PA systems/Dancing walls
AV support for Pitches/Company meetings/Events

Call out support

Trouble shooting issues with AV Tech
Reporting AV faults for investigation/fix

Mobile Phone Administration

Mobile Inventory Management
Ordering and deploying new handsets/Upgrades/Replacement
Set up/Troubleshooting mobile devices
Hardware/Sim issues/Software issues/Data Roaming

Report issues

Suspend lost or stolen accounts

About you

We are looking for someone who can problem solve and who can stay calm under pressure

What we can offer you

A strong salary commensurate and inline with relevant experience
25 days annual leave and your birthday day off
Ongoing internal and external training opportunities
Career and personal progression
Private Healthcare
Excellent pension matching structure

About Mindshare
Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide.

We work with some of the most famous businesses and brands in the UK - such as Unilever, Ford, KFC, Nike, Marks & Spencer and TK Maxx.

The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands.

Our approach
Our ambition is to drive Good Growth for our clients.

Good Growth is about delivering growth that is enduring and is considerate of people and planet. Media is a powerful force, and we need to be mindful of the responsibility that it brings. We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way.

We recognise that in order to drive Good Growth, we need to place people at the heart of everything we do.

Understanding people, not demographics allows us to place media meaningfully into their lives.

Good Growth is a big ambition - one which inspires change for the industry but also for our agency and we achieve this through our values of Energy, Empathy and Impact.

Working for Mindshare
Our brilliant people allow us to deliver our ambition. We invest heavily in their development to ensure they are progressing and thriving wherever they work in our business.

We also think inspiration for our staff is key and our pinnacle and flagship event of the year, Huddle, connects people, opinions and perspectives across borders and is all about learning something new and participating.

Committed to Diversity & Inclusion

We have a big dream at Mindshare, to become the most inclusive place to work in the country This will take time but the whole agency is passionate about making it a reality.

To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM, Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents.

These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.