Customer Service Coordinator - London, United Kingdom - Deverell Smith

Deverell Smith

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Coordinator Role
Are you meticulously organised? Are you looking to develop your career within customer care? Do you want the chance to work for a leading & award-winning property developer?

Our client is looking for a Customer Service Coordinator to be part of their bustling customer services team, operating across 8 regions.

You will be progressing defects, guiding the customer throughout the warranty period, and remain their main point ofcontact.

About you:

You will be practical, and able to effectively problem solve
You will be able to work to deadlines within a specific time frame
You will be exceptionally friendly and approachable
You will have excellent time management and be able to prioritise tasks

The Role:

Ensure that the customer is your up most priority
Ensure a full and comprehensive understanding of the customer journey
You will be diagnosing and progressing defects
Build and maintain relationships with contractors and subcontractors
Uphold a professional telephone manner
Confidently use CRM systems

The Details:
- £29k
- £33k, dependent on experience

Social Working Hours

Monday

Friday, 9am5:30pm
Annual bonus
The opportunity to work for a leading and awardwinning property developer
Company private medical scheme
Excellent career development opportunities
Retail discounts

If you have any questions, please don't hesitate to contact myself, Sophia on:

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