Care Coordinator - London, United Kingdom - Alternative Care Services Plus

Description

Alternative Care is looking to recruit a part-time
Experienced Care Co-ordinator to join our team.

Alternative Care is domiciliary care and supported living agency that provides home care and support to our clients in London.

We are looking for an
experienced, motivated, dynamic, driven individual who would like to develop their skills and knowledge within our expanding company.

Our Care Coordinators are excellent organisers, communicators, mentors, motivators, problem solvers and team players. They're the glue that holds our services together.


As a Care Coordinator you will be Responsible for:

• Supporting the Head Office team with the day-to-day local Council via rostering, recording and reporting.
• Preparing Unique Carer's roster to ensure proper continuity in the delivery of care. Ensuring these rosters, and all changes, are properly documented and communicated to our Service Users and Unique Carers.
• Reallocating shifts as necessary, to cover staff absences.
• Identifying recruitment needs and assist our HR Team with selection and recruitment.
• Working with other members of the team to ensure a high quality of service is provided to our Service Users.
• Working with the Area Community Managers to ensure that effective induction, supervision and assessment of Personal Care Assistants are carried out and that training needs are identified and met.
• Taking an active part in on call and emergency care responsibilities as required.
• Ensure that all members of the team are carrying out their necessary training.
• Ensuring that the service provided is of the highest standard and maintained at this standard at all times.
• Forward planning for training days for Personal Care Assistant ensuring that there are adequate staff coverage so as not to cause interruption to daily operations
• Ensuring that our service complies with CQC requirements at all times.
• Delivering personal and nonpersonal care to customers if necessary.
• Facilitating customer care assessments and reviews
• Supervisory responsibility for frontline staff including care worker supervisions, onsite spot checks and competency assessments
• Supporting recruitment by interviewing care worker applicants
• Supporting with medication checks, transcribing and MAR chart audits
• Completing ECM system reconciliations
• Being a consistent point of contact for customer queries and issues
• Delivering training for Care Certificate units (following 'train the trainer' courses)
• Participating in the service's oncall rota
• Undertaking other office duties as required

Previous experience as a Care Coordinator is Essential

We are looking for an individual who has:

• Good IT and organisation Skills.
• Hard Working.
• Have a good knowledge of the local area
• Have a UK driving license and use of own vehicle.

Benefits

• A very competitive salary and company pension scheme
• Holiday Pay
• Paid on call hours
• Generous paid holiday allowance
• Firstclass support and mentoring from an experienced Manager
• A personalised and companyfunded training plan that supports you to achieve recognised qualifications
• Clearly mapped career development opportunities
• An inclusive culture where your ideas and experiences are welcomed and acted on
• And a range of extra little perks along the way

Job Type:
Part-time

Part-time hours: 20 per week


Salary:
£13.00-£16.00 per hour


Benefits:

• Company pension
• Employee mentoring programme
• Work from home

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

- providing care: 3 years (preferred)


Licence/Certification:

• Driving Licence (preferred)

Work Location:
In person