Senior UX Designer - London, United Kingdom - Wunderman Thompson

Wunderman Thompson

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who we are:

At Wunderman Thompson we exist to inspire growth for ambitious brands.

Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients.

We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

We dream big - creating connected ecosystems, products and services - and we execute small - sweating the details to create consistent, performant customer experiences.

Our Experience team delivers for brands including GE Healthcare, HSBC, Duracell, Mercedes Benz Vans, Microsoft, The Macallan, Pets at Home and Specsavers.

What we need from you:

Able to work with multidisciplinary teams on a range of products, designing experiences people want, need and love.
Passion for people, with a proven ability to work across medium and largescale engagements with several project tracks and teams from multiple organisations.
Able to juggle multiple projects with a great attitude, prioritising work and resources even when timelines, budgets and availabilities change.
Make the case for what you believe in, always advocating for the people who use our products in front of clients and internal teams.
Work well under pressure, keeping your cool when the deadlines change, mitigate risks an adjust accordingly.
Get involved in workshops and presentations by leading and facilitating, developing relationships and working towards good outcomes.
Be an expert, continually learning about people, design and technology, helping colleagues improve their design practice.
Role model positive, progressive ways of working with all areas of the business facilitating an environment to deliver quality at pace.
Act as an ambassador for the experience design team; sell and evangelise the value of user centred experience design both internally and to clients in order to win more engagements.
Stay stubbornly curious, constructive and open minded.

You're likely to have knowledge and expertise in these areas:

You've been fundamental to the creation of digital products and services from end to end; foremostly sitemaps, wireframes and specifications, but also customer and stakeholder research, expert assessment of key user flows, usability testing and advising on content.
Effectively managed time to facilitate the delivery of a digital product on budget and on time.
Played a key role in creating, planning and facilitating research and user testing activities; from inperson ethnographic studies to oneonone user testing
Created user journeys, information hierarchies and experience design approaches at different levels of fidelity to suit your audience, in support of campaigns, new products and destination launches and ongoing improvement initiatives.
Where appropriate, briefed teams and ensured quality in all outputs and deliverables.
Supported the pitch process with concepts and prototypes as necessary
Used analytics and other evaluation tools to help measure the impact of your strategies
Able to craft and deliver engaging presentations that inspire audiences and drive results.

Tools you're likely to be confident in:

Figma
Keynote & PowerPoint
Adobe Creative Suite
Atlassian project management tools e.g. Confluence and Jira
Prototyping tools such as Protopie, Axure or Invision
Analytics tools such as Google Analytics

What we can offer you**:

We don't settle for people who can just do the job, we look for people that go beyond that and always push our thinking to be better than yesterday.

We believe that this is what makes our agency a great place to be - a space where you're never far away from the best minds to learn from.

We want you to be comfortable and proud every day of the week and have created an open and inclusive environment where you can bring your whole self to work.

We don't want you to just fit into our culture, we want your uniqueness and diversity of background to add to it and make this an agency where we all have a real sense of belonging and purpose.

We are a community.

Our focus is on keeping teams connected and engaged whether we're in the office or working from home, putting people's wellbeing first, ensuring every person has access to our learning and development programme and building an inclusive workplace.

We have a weekly 'Staying Connected Calendar' which is full to the brim of training you can get involved in, inspiration sessions hosted by external partners to check out and wellbeing classes and tips and tricks to look after your mind, body and soul.

From yoga, Pilates, HIIT, hypnotherapy, a