IT Assistant - West London, United Kingdom - Wise May

Wise May
Wise May
Verified Company
West London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
IT Support Assistant - London - Up to £17ph


Key Responsibilities:

  • Great customer service support to help with IT issues around the company.
  • Assist in the configuration, deployment, and maintenance of laptops and desktop computers for employees.
  • Troubleshoot and resolve basic hardware and software issues related to laptops and desktops.
  • Collaborate with team members to ensure a smooth IT onboarding process for new employees.
  • Offer excellent customer service and technical assistance to endusers, both in person and remotely.
  • Document and track support requests and resolutions in our ticketing system.
  • Work on special IT projects and tasks as assigned by senior IT staff.
  • Stay uptodate with emerging technology trends and IT best practices to enhance your skills and knowledge.

Qualifications:

  • Strong interest in information technology and a willingness to learn.
  • Excellent problemsolving and communication skills.
  • Ability to work effectively in a team and take direction from senior IT staff.
  • Strong attention to detail and a commitment to providing topnotch support.
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