Cmg Transformation Lead - Leicester, United Kingdom - University Hospitals of Leicester NHS Trust

Tom O´Connor

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Tom O´Connor

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Working across the Musculoskeletal & Specialist Surgery CMG

Flexible working requests considered (minimum hours 30 per week).

Lead and provide transformation support to the Musculoskeletal & specialist Surgery CMG.

Do you have an interest and experience in Quality and Service Improvement?


If so, an opportunity has arisen in the Musculoskeletal & Specialist Surgery CMG to work alongside the senior leadership team to shape and deliver our Quality and Service Improvement agenda.


We are seeking an individual who has a positive mind-set enjoys problem solving, and who enjoy spending time with individuals and teams, talking to and persuading others that an issue is worth exploring.


This role will also play a key part in supporting our Quality Strategy "Becoming The Best," which aims to embed Quality Improvement (QI) across the Trust and develop the right conditions in which learning can flourish through an ethic of continuous learning about the benefits of changing our habits and behaviours.


You will need to have a Degree level qualification or equivalent experience gained in a health related and/or large complex organisation, alongside evidence of Quality Improvement and change management which has resulted in positive change in the health and/or social care setting.

You will also need excellent interpersonal skills alongside strong organisational skills.


The Transformation lead will be line managed by and work closely with the Deputy Head of Operations, Head of Operations and Clinical Director working alongside the CMG leadership team to identify, scope and agree specific transformation and service improvement projects.

Contributing to the planning and delivery of CIP through the transformational programme.

Challenging and supporting General and Service Managers in the development and delivery of the CIP programme and tracking activity against plan.


They will play a key part in the further development of our open culture and support clinical, managerial and nursing teams to move our services forward.

The Transformation lead will identify and implement service transformation in line with the Organisation and CMG strategic direction.

They will ensure that sustainable improvements are quality focused, cash releasing and embedded within the clinical services.


They will work closely with the Deputy Head of Operations, General Managers, Service Managers, Heads of Service, Human Resources, finance, Business intelligence and other internal and external teams.


We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals.

We have our very own Children's Hospital and run one of the country's leading heart centres.


Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do


They are:

  • We focus on what matters most
  • We treat others how we would like to be treated
  • We are passionate and creative in our work
  • We do what we say we are going to do
  • We are one team and we are best when we work together


Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.


About the University Hospitals of Leicester NHS Trust: )

Service Delivery

  • Deliver a portfolio of transformation across the CMG leading to sustainable change producing increased quality and safety within defined resources.
  • Ensure governance arrangements are in place to support transformational projects; project plans including milestones, delivery dates, KPIs, risk assessments and quality impact assessments.
  • Ensure the delivery of identified outputs and KPIs.
  • Ensure that all necessary communications are undertaken across the CMG / organisation and with healthcare partners to enable successful delivery.
  • Contribute actively to the quality agenda of the CMG.
  • Provide an appropriate balance of challenge and support to General Managers and Heads of Service in the development and delivery of transformation and in the tracking of activity against plan.
  • Produce project reports for Line Manager, CMG Board and Trust Executive Confirm and Challenge.
  • Expected to contribute to the planning and delivery of CIP through the transformation programme
  • Ensure that transformation outputs and benefits are delivered on time, within budget and to the required standard of quality.
  • Ensure that an

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