Accounts Assistant - Preston, United Kingdom - Pure Utilities

Pure Utilities

Verified Company

Preston, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us
Pure Utilities is a small business in Preston.

We are professional, agile, professional, and our goal is to to become the most customer focused provider of water services to business in Scotland.

Our work environment includes:

Modern office setting
Food provided
Growth opportunities

As an Accounts Assistant, you will be working in a close-knit team as part of the Accounts Receivable function, tasked mainly with resolving outstanding accounts.

The role may also become varied - you may need to utilise your skills and experience to fulfil several functions, such as some general accounting and administration duties.

Key Duties

Contact overdue customers to obtain payments, payment commitments, or query details
Make outbound and take inbound customer calls
Collaborate with other departments and organisations on debt collection matters
Negotiate and monitor customer payment plans
Tracing defaulters by searching publicly available records and industry data
Assist preparing accounts for escalation
General office procedures, processes and administrative duties, as required.

Key Requirements

Excellent communication and negotiation with debtors, both written and verbal
Experience in developing, enacting and monitoring debt recovery plans and strategies to prevent losses
Assertive yet professional, showing empathy whilst remaining calm under pressure
Maintain a positive attitude, with a drive to hit targets, working with mínimal supervision
Excellent attention to detail and exceptional recordkeeping

Desirable Skills/Experience

Experience in recoveries, sales, customer service, or telemarketing
Debt collection certification or training
Experience with accounting software
Capable IT skills, especially with Microsoft Office (particularly Excel, Word & Outlook).