First Responder - London, United Kingdom - Central and North West London NHS Foundation Trust

Central and North West London NHS Foundation Trust
Central and North West London NHS Foundation Trust
Verified Company
London, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
An exciting opportunity has arisen within the Hillingdon First Response Service. The post is primarily based at the Riverside Centre at Hillingdon Hospital.


As part of the Hillingdon First Response Service you will conduct comprehensive mental health assessments for our patients presenting in crisis in a range of settings, from the community to A&E.

You will work collaboratively with patients, their families / carers and other services both NHS and third sector to formulate an appropriate care plan / intervention.

The First Response role is primarily to "gatekeep" admissions to our acute mental health wards and draw upon community resources and specialist services to divert admissions to appropriate and safe alternatives.

The successful applicant will have contact with patients or service users.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

The successful applicant may have contact with patients or service users.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.


  • To triage referrals and plan onward care / interventions.
  • To provide a comprehensive mental health assessment for patients in mental health crisis.
  • To assess current risks and identify how the risk and patients mental health needs would best be met.
  • To formulate, implement and review individualised Recovery Care Plans with patients and their carers that aims to address their psychological, physical & social needs.
  • To build and maintain therapeutic relationships with patients and carers and involve them in drawing up care plans.
  • To work with patients care coordinator/ lead professional as appropriate to ensure continuity of care.
  • To provide information and advice to carers to support them through the crisis period.
  • To administer, supervise and monitor prescribed medication advising patients and carers on storage, administration and possible side effects.
  • To attend Mental Health Act Assessments.
Values


The post holder will adhere to the trust values:

Compassion:
Our staff will be led by compassion and embody the values of care outlined in our Staff Charter.


Respect:

We will respect and value the diversity of our patients, service users and staff, to create a respectful and inclusive environment, which recognises the uniqueness of each individual.


Empowerment:

We will involve, inform and empower our patients, service users, carers and their families to take an active role in the management of their illness and adopt recovery principles.

We will ensure our staff receive appropriate direction and support, to enable them to develop and grow.


Partnership:

We will work closely with our many partners to ensure that our combined efforts are focused on achieving the best possible outcomes for the people we serve.

Communication

To communicate effectively and work collaboratively with all professionals and services to ensure delivery of a co-ordinated multidisciplinary service.


To communicate complex and emotionally sensitive information to patients and their carers regarding diagnosis, plans of care and interactions with outside agencies.


To communicate effectively with patients and carers, using a wide range of verbal and non-verbal skills including negotiation and persuasion to maximise motivation and engagement.

To participate in all relevant team, staff, departmental and organisational meetings.


To maintain accurate, comprehensive and up-to-date electronic documentation, in line with legal and Trust requirements, and communicate assessment and treatment outcomes to the appropriate disciplines in the form of reports and letters.

Management

To assist the Team Manager/ Team Leader in recruitment and retention as required.

To assist the Team Manager in developing the strategic and operational management of the First Response as required.


To take a role in the assessment of performance and continuing development of junior staff and support workers contributing to appraisals and personal development plans.


To undertake the measurement and evaluation of your work through the use of Evidence Based Practice projects, audit and outcome measures.

To be actively involved in the collection of appropriate data and statistics for the team.


To comply with the organisational and departmental policies and procedures and to be involved in the reviewing, updating and implementation of these as appropriate.

To fully participate in on-call rotas and shift systems to ensure service delivery.

To support the Team Leader and deputise in their absence, asrequired

To act as a Sign Off Mentor/Fieldwork Educator for student Nurses/OT's on fieldwork placement within the First Resp
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