Implementation-conversion Product Consultant Ii - Cambridge, United Kingdom - FIS Global

FIS Global

Verified Company

Cambridge, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Position Type:

Full time

Type Of Hire:

Experienced (relevant combo of work and education)

Education Desired:

Bachelor's Degree

Travel Percentage:

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.

Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team
You will be joining a highly motivated and driven team of people who work in the Payment Gateway sector. The focus is on delivering high quality Implementation Projects which meet the needs of our customers.

Achieving this requires creativity and an enthusiasm for continued learning to stay ahead of the ever-evolving world of payment processing.

What you will be doing

You provide project support and technical guidance for our small/mid-market customers whilst they create new integrations to the Worldpay payment gateway and other supported third party payment systems.

Managing a varying portfolio of customer projects including new and additional setups, you will see them through from the scoping stage right up to full live payment processing.

Support customers during implementation, onboarding and induction to drive customer advocacy and reduce risk
Develop and implement an appropriate integration approach with support from the Account Managers/Partner managers for Customers
Support the development of sales opportunities with prospect and existing Customers
Production of accurate and complete business process and functional requirements documentation that receives the buyin of the business community and is consistent with project terms of reference
Support handoff between the pre and post sales service ensuring the customer is "live" within agreed timescales improving the time to revenue
Be the internal point of referral and undertake team training as required, to increase personal knowledge across full product offering

What you bring:

Highly organised with a good appreciation of project management skills
Clear and positive communication, written and verbal
Able to systematically identify and communicate problem solving solutions
Experience of Windows, OSX, Linux, iOS, Android operating systems
Selfmotivated and results driven
Orientated to excellent service delivery

Added bonus if you have:

Computer related Degree
Project Management related qualifications
Networking fundamentals
Knowledge of database technologies
Knowledge of programming/scripting language(s)

What we offer you

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
The chance to work on some of the most challenging, relevant issues in financial services & technology
A fantastic range of benefits designed to help support your lifestyle and wellbeing
A broad range of professional education and personal development opportunities
A work environment built on collaboration, flexibility and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass