Customer Service Representative - Tamworth, United Kingdom - The Recruitment Source for Groomfield Recruitment
3 weeks ago
Description
Customer Support Advisor
Groomfield Recruitment are currently recruiting for a Customer Support Advisor for our well-established client in the Tamworth area.
Competitive salary
Annual bonus
8.30- 5pm, with early finishes available 1 week out of the month
Duties:
- Account Administration.
- New Customer onboarding (welcome packs, mail merges).
- Processing EDI/Website orders and dealing with errors.
- Placing and monitoring special opening/roll out orders.
- Releasing Back Orders.
- Monitoring and releasing stuck orders.
- General Admin duties.
- Dealing with customer queries.
- Supporting customers with Website queries.
- Any other duties responsible requested by management.
- Strong English and good verbal written and communication skills.
- Able to work individually and as a team member, by building relationships.
- Proactively asks/looks for additional challenges and responsibilities.
- Excel & Word experience and knowledge.
Benefits:
- Multiple discounts off various shops.
- Cycle to work scheme.
- Long Service Awards.
- Company Pension.
- Sharesave.
- Free Parking.
- Open plan office.
- Staff team building events.
Job Types:
Full-time, Permanent
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
Schedule:
- Monday to Friday
Ability to Commute:
- Tamworth, Staffordshire (required)
Work Location:
In person
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