Customer Delivery Driver - Bedford, United Kingdom - THX Limited
Description
Are you looking to become a part of a team that is transforming customer experience in a growing industry?
Do you have experience in providing excellent in-person customer service and delivering goods to customers?
With a permanent contract and an attractive £28,500 per annum salary, our Customer Delivery Operative vacancy could be for you
THX are the tool hire experts for specialist contractors.
Helping our customers thrive through delivering an unparalleled hire experience to mechanical, electrical, drylining, HVAC and SFS specialists since 2006.
In this role, you will:
- Take pride in being responsible for ensuring customers receive the hire equipment they have ordered, or collected, on time and in a positive, friendly manner
- Ensure we meet our target of 98% on time delivery
- Resolve problems promptly, communicating with customers and colleagues as needed
- Load and unload THX's hire equipment using appropriate lifting equipment and manual handling techniques
- Follow safe working processes while driving and loading/unloading
- Communicate with colleagues in other departments to ensure customer requirements are met
- Operate THX's delivery IT system, updating the system data and taking pictures of equipment
- Raise issues and opportunities to improve the THX operations
- Identify sales opportunities while travelling and report these back to the sales team.
It is essential that you have:
- Experience in providing excellent customer service
- A valid, clean UK Driver's licence for manual vehicles
- Experience of driving and delivering goods
- Familiarity with IT and navigation systems.
Our shifts are from 5.30am to 4.00pm and 6.00am to 4.30pm, Monday to Friday, and sometimes overtime is required to meet customer needs.
Job Types:
Full-time, Permanent
Salary:
£28,500.00 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Work Location:
In person
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