Support Co-ordinator - Belfast, United Kingdom - Home Instead

Home Instead

Verified Company

Belfast, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

Our office is located on 186 Lisburn Road, Belfast and our mission is to brighten the lives of clients giving them a sense of purpose, wellbeing & worth.

This role will play a vital part ensuring that our clients receive the best in high quality care and support the growth of our business.

Job Description:

We are recruiting for a SupportCo-Ordinator with a care background to join our team in Belfast
.

Job Purpose

As Support Coordinator you will provide comprehensive administrative support to the Manager and ensure the effective operation of administrative systems and processes.

To co-ordinate the scheduling of services to ensure the highest quality service to meet the needs of our clients.

The Role

Work with and under the direction of the Manager
Contribute to the monitoring and review of care packages
Responsible for all aspects of office administration activities whilst being reactive to the needs of the service, to include Co ordinating a team of Carers
Ensure Client schedules are matched to their needs, and continuity of care is maintained where possible
Contribute to the effectiveness of the team through supporting effective communication systems, attendance at team meetings, and contributing to team processes. Maintaining effective systems ensuring that all databases are kept up to date in line with policies and procedures
Liaise with the Care teams to ensure sufficient staffing levels for resourcing new and existing care packages
Support the recruitment and preemployment checks processes where appropriate
Ability to update, review and implement Care Plans
Ensure compliance with RQIA regulations
To ensure adherence with Home Instead's Equality, Diversity and Equal Opportunities Policy
Carry out any other duties deemed necessary for the successful operation of the business
Team Leader / Supervisor role

Essential Criteria

Good working knowledge of IT systems with experience of Microsoft Office, with the ability to learn and adopt modern technologies where appropriate
Excellent organization skills with the ability to prioritize
Keen eye for detail and the ability to work accurately under pressure
Selfmotivated and able to work flexibly
Excellent written and verbal communication skills

Desirable criteria

Experience in delivering training to key staff but not essential
Knowledge and understanding of the needs of older people and people with physical heath and disabilities
Experience working with scheduling systems in a Domiciliary care environment but not essential

Qualifications:

Five GCSEs including English language grades A-C or equivalent
NVQ level 3 in care or equivalent or working towards
A minimum of 2 years paid or voluntary experience working with older people and or physical health and disabilities in a Care capacity
Either be or in a position to register with NISCC or be already registered
Successful applicants will be required to register with the Northern Ireland Social care council
Be prepared to work in a flexible manner

-
Hold a Full valid driving licence and access to your own car is required.
Additional Information

Hours: 37.5 hours per week (Monday to Friday 9:00am to 5:00pm)

Contract:
Full-time, Permanent

Location: 186 Lisburn Road, Belfast, BT9 6AL

Salary:
Commencing on
£22,000 - £24,000 per annum depending on experience

Holiday entitlement: 20 days plus 8 days statutory holidays

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.