Customer Service Administrator - Maidstone, United Kingdom - KIMS Hospital

KIMS Hospital

Verified Company

Maidstone, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

KIMS Hospital is the largest independent hospital in Kent and we are recruiting.

We have an exciting opportunity for an enthusiastic individual with a keen eye for detail to join our Sevenoaks Medical Centre as a Customer Service Administrator.

Our Sevenoaks Medical Centre team consists of Nurses, Care Support Workers, Radiographers, Physical Therapists and administrators to provide outpatient and diagnostic services to the local community across to a full range of clinical specialties, including orthopaedics, dermatology, urology, gynaecology, gastroenterology and more.

As a Customer Service Administrator, you will be responsible for providing administrative support to the Centre in multiple departments including Front of House, Outpatients and Imaging.

You will be a strong and efficient administrator who is completely patient focussed, with a desire to contribute to the delivery of healthcare at its very best.

This role is ideal for someone who has worked front of house in a high-end hospitality or retail environment. Experience in a health care setting is advantageous but not essential.

This role is a full time role working 37.5 hours per week. Shifts will be 8 hours per day Monday to Friday between the hours of 08:00 and 20:00.

Role Responsibilities include:

A Customer Service Administrator will:

Welcome all patients, visitors, consultants and staff to the centre
To provide an administration service to all departments
Responsible for the appropriate management of patient appointments
Ensure accurate records are kept at all times in line with GDPR

Person Specification:

Educated to GCSE standard including Maths and English grade 4 or Equivalent
Positive and friendly in their approach to patient care
Experienced customer service role
Flexible in their approach to work
Able to work both autonomously and part of a team

KIMS Hospital employees enjoy the following benefits:

Competitive Salary
Free Secure Staff Parking
Pension Scheme
Private Health Insurance
33 Days annual leave plus extra time off for your birthday
Life Assurance
Annual Flu Vaccination
Free Eye Test

At KIMS Hospital we are committed to building a diverse and inclusive working environment.

We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities and disability confident employer.

KIMS Hospital encourage and support the vaccination uptake as this remains the best line of defence against COVID19, keeping both our patients and employees safe.

Posted 17th February 2023