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    • Patient Access Clerk - Worthing - Transformation Unit

    Transformation Unit
    Transformation Unit Worthing

    1 month ago

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    Description

    Job Description:

    The Patient Access Clerk will support administration services for radiotherapy, systemic anti-cancer therapy, oncology, and haematology appointments and reception areas.

    Responsibilities include ensuring new, follow-up, and treatment patients are identified on the waiting list and booked within specified timeframes. This involves accurate and timely data collection and recording to maximize Trust income.

    The clerk will also record patient outcomes, make outpatient follow-up and treatment appointments, update treatment plans and dates, and cancel outpatient/planning clinics due to clinician's leave.

    Collaboration with medical, nursing, paramedical, management, and administrative staff across University Hospitals Sussex sites is essential for this role.

    Person Specification:

    • Substantial experience in admin/clerical work
    • GCSEs including English & Mathematics Grade A-C or equivalent
    • Knowledge of Microsoft products (Word & Excel)
    • Experience with computerized Patient Administration Systems or similar booking systems

    Skills:

    • Ability to communicate sensitive information with patients/relatives/carers
    • Use of own judgment to deal with patient enquiries
    • Maintaining confidentiality and striving to improve standards

    Equality, Diversity and Inclusion:

    • Evidence of championing diversity in previous roles
    • Undertaking development to improve understanding of equalities issues

    Important Information:

    Flexible working arrangements may be considered. Disclosure and Barring Service checks will be conducted as part of our commitment to a safe working environment.

    Skilled Worker Visa applications are welcome for those meeting eligibility criteria.

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Patient access clerk