Coordinator - Warrington, United Kingdom - Structural Surveys Ltd

Description

Customer Service Coordinator / Administrator

Sci-Tech Daresbury


DESCRIPTION:


DUTIES:

• Arranging site visits for the engineers
• Managing all the quotes being sent out and following up to convert into jobs
• Managing the bookings and diaries for the engineers through the management system
• Invoicing Clients and taking electronic payments
• Keeping on top of job status and providing the Team Leader with regular updates
• Developing list of contacts to target for new work
• Working as a team to reach team targets
• Provide cover for other team members areas when on holiday
• General office administration duties including maintaining electronic filing systems
• Send out service review requests and gather feedback
• Additional ad hoc projects support the operations team

EDUCATION/KNOWLEDGE:

• Good standard of education
• Degree desirable but not essential
• Proficient in the use of IT systems (essential)
• Must have a good understanding of UK locations and cardinal directions (essential)

KEY ATTRIBUTES/SKILLS:

• Excellent communication and multitasking skills
• Professional telephone manner
• Positive, can do attitude
• Ability to work to deadlines and prioritise work effectively
• Excellent work ethic

SYSTEMS CAPABILITY:

• All aspects of Microsoft Office, especially proficient in Word and Excel
• GoReport (training will be provided)
• Quickbooks Accounts package (training will be provided)

WORKING HOURS:

This position will be full time, 37.5 hours per week, Mon-Fri 9-5.30pm

Hybrid Working available.


Salary:
£22,000.00 per year


Benefits:

• Company pension
• Private medical insurance

Schedule:

• Monday to Friday

Work Location:
Hybrid remote in Warrington