Head of Product - Cumbria - Chapman Tate Associates

    Chapman Tate Associates
    Chapman Tate Associates Cumbria

    1 week ago

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    Description

    Head of Product Development

    Location: Cumbria (Fully Remote)

    We are seeking an accomplished Head of Product Development to join our client, a dynamic insurance house, for a pivotal senior leadership role.

    About the Role

    You will take ownership of the ideation, assessment, and prioritization of the product development roadmap. You'll lead a team dedicated to leveraging data and customer insights to innovate in a highly regulated and competitive market.

    Your work will ensure that the insurance products distributed directly or through partnerships remain industry-leading, driving growth and success.

    Key Responsibilities

    • Conduct market research, competitor analysis, and customer feedback analysis to identify opportunities for differentiation and innovation in the insurance sector.
    • Develop and maintain a comprehensive product development roadmap, aligned with business objectives and customer needs.
    • Collaborate with development and testing teams to ensure timely, cost-effective delivery of projects with measurable benefits.
    • Work with the commercial team to prioritize opportunities based on business value and customer impact, ensuring alignment with the company's product vision.
    • Identify and mitigate risks to ensure smooth and successful project delivery.
    • Build and lead a high-performing product development team focused on data-driven decision-making, UX principles, and continuous innovation.
    • Develop, motivate, and manage employees at all levels to maximize performance.
    • Partner with architecture, development, marketing, and partnerships teams to foster a culture of innovation and deliver best-in-class products.
    • Drive customer-centric product development by analyzing customer feedback and addressing pain points.
    • Leverage conversion optimization tools, data insights, and split-testing methodologies to validate ideas and implement improvements.
    • Champion UX principles and foster a culture of measurement and customer engagement within the team.

    Requirements

    Extensive background in product development and customer-facing journey optimization in regulated environments.

    Experience with agile development methodologies (preferably SCRUM) and digital analytics tools.

    Performance Metrics

    Products under management are projected to generate £60 million in premium/revenue for 2024.

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Head of product