Admin Assistant - Liverpool, United Kingdom - iSupply Group

iSupply Group
iSupply Group
Verified Company
Liverpool, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are looking for a reliable individual to join our fast paced team over in Liverpool (L11)

This role is
TEMPORARY, but can be extended depending on performance/work load.


Reporting directly to the Site Management Team and liaising regularly with the Transport/Driving team, planning external customers you will be responsible for provision of administrative support and creation of accurate data, with the ability to work to deadlines and contributing to the overall success of the site.

The successful applicant should be a confident user of IT systems, with excellent attention to detail and a proactive and positive approach.


Key Responsibilities:


  • Answering telephone calls, assisting customers with enquiries and adhering to depot KPI's
  • Assisting drivers with locating addresses and providing delivery instructions
  • Assisting customers and providing excellent customer service
  • Debrief of drivers ensuring processes are followed correctly
  • Ensuring contractor paperwork is completed
  • Basic administrative duties
  • To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times
  • To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer
  • Carry out such other duties as may reasonably be requested by the Management or the Shift Manager.
  • Demonstrate the core companies DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.

Person Profile:


  • Strong team player
  • IT skills
  • Taking ownership of Google Documents and keeping them updated
  • Keep depot system universe pots up to date
  • Strong customer service skills as you will be dealing face to face with customers who have come to the Depot to collect their parcels
  • Taking responsibility to resolve any customer queries satisfactorily

Shifts and pay rate:


  • Sunday
  • Thurs
  • 12:0020:30
- £10.09 per hour
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