Centre Administrator - Newcastle upon Tyne, United Kingdom - Savills Management Resources

Savills Management Resources

Verified Company

Newcastle upon Tyne, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Purpose of the Role
To fulfil administrative duties to support the Centre Management team and Centre Director.

Assistance will be required across all teams to include reception duties, team diary management, accounts, marketing, health and safety, commercialisation and operations.

Key Responsibilities

General

The role of Administrator is pivotal to the success of the Centre Management operation as this person will need to ensure that there is close liaison between all on

- site parties, including operations, Accounts, Marketing etc

The Administrator will take instructions from the Centre Director on site and will support the management team
The Line Manager will be the Centre Director unless otherwise agreed

Centre Management Office

Manage reception and meeting room bookings and greet and look after all visitors and catering arrangements
Ensure incoming and outgoing post is dealt with in the correct manner
Ensure that the telephone is answered in a professional manner and within an appropriate ring time
Deal with all ad hoc general enquiries and help build the relationship between tenants, contractors and centre management
To control the level of stationery within budget and obtain costs savings where possible
To ensure visitors records and passes are administered correctly
Update the Dashboard report on a daily basis

Accounts

To assist the accounts team with any supplier queries, collection of utility meter readings for common parts and void unit supplies etc

Other

Under instructions from the Centre Director to ensure that all periodic reporting to the client, letting and managing agents is undertaken on a regular basis in an agreed professional manner
The coordination of periodic internal meetings to ensure that communication between all on site parties is satisfactory
To update the Dashboard system on a daily / weekly basis with all relevant documentation keeping hard copies where relevant (safety Inspections / certificates / property diary / contractor information / Permit to Works / training and H&S / meter readings)
To support the Marketing team in the collation of newsletters, website and social media updates and event activity etc.
To assist the Customer Experience Manager distribute information and communicate/collect information from tenants
The coordination of periodic internal meetings to ensure communication between all parties is satisfactory.
To promote and manage the onsite meeting room hire / photocopier, liaising with accounts to raise invoices as required.

From time to time events will be held in the centre at evenings and weekend and flexibility and support will be required and as such transport should not be a problem to the applicant.

Skills, Knowledge and Experience

A minimum of 5 GCSC's including Maths and English
Excellent time keeping and time management skills
Reliable, helpful and well presented
Ability to work in a team, or alone under the direction of Centre Director
Team player with strong customer service skills, able to provide a helpful and polite service
Pleasant telephone manner and efficiency in relaying messages and taking instructions
Excellent communication skills
Able to take comprehensive minutes of meetings
Ability to deal with confidential information
Good organisational and time management skills with the ability to prioritise workload and multitask in a calm and professional manner
Able to work under pressure to deadlines
Careful and conscientious with an aptitude for attention to detail
Willingness and ability to learn on the job, keen to undertake training and career development
Experience of dealing with senior level staff confidently with excellent verbal and written communication

Working Hours - Full time

Please see our Benefits Booklet for more information.