IT Technician - Hale, United Kingdom - Halecroft Recruitment
Description
Our client, an award-winning Wealth Management business that offer quality financial planning and investment advice is looking to recruit an experienced IT professional.
As a
Senior IT Technician / Manager you will report directly to the Head of Operations and Board, predominantly providing remote support to the business.
Role & Responsibilities
- Supporting the user base with a positive and friendly attitude
- 1 stand 2 ndline support, desktop support, troubleshooting, security monitoring
- Using initiative to prioritise your supportdesk workload
- Recording and sharing solutions to issues
- Maintaining IT documentation
- Monitoring and acting on a range of security and performance monitoring solutions
- Liaising with 3 rdparty solution providers to resolve problems
- Being flexible and adaptable with great attention to detail
- Providing IT Training when required
- Developing and installing new hardware or software to update and improve the functionality of the systems
- Building robust systems
- Any other IT related tasks
- Supporting with onsite facilities when required
Experience required:
- Relevant experience in a similar role, ideally in a regulated / professional services environment
- Networking protocols
- Virtualisation
- Server (Cloud based) & Windows
- Office 36
- Firewalls\Wi-Fi
- Network Security
- PC\Laptop\Server\iPad\Mobile upgrades\ repairs
- Landline integrations
Hours:
- 21 hours per week (Flexible)
Location:
Remote (Ideally North West Based) (Offices based in Cheshire, Gloucester & Cheltenham) (Must be able to travel when required)
Salary:
Negotiable
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