Resource Planner - Corby, United Kingdom - RS

Verified Company

Corby, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

12 month FTC
Successful planning is critical to delivering maximum efficiency while meeting the needs of our customers.

The team's key function is to provide resource planning of circa 170 staff within Customer Services, Internal Sales & selected Value-Added Services.

Building accurate and robust resource and workload plans. Proactively providing value-add insight to ensure the delivery of excellent customer service.

What you will do:

Forecast customer demand using historical data.
Schedule resource to meet customer service levels whilst also planning departmental shrinkage activities.
Monitor and highlight risks to stakeholders.
Proactively deliver a balance of analysis to influence change and drive operational effectiveness and efficiency.
Ensure business assumptions are included in plans and accurate data is collected, updated, revised and built into resource forecasts for the area.
Analyse operational data to constantly improve agreed levels of accuracy.
Communicate with Stakeholders and other support functions to achieve KPI's.
Hold weekly reviews with Real Time Managers to identify opportunities or risks to the resource plan.

A bit about you:

Planning Experience.
Strong analytical skills and understanding of performance metrics.
Ability to prioritise multiple tasks
Ability to work under pressure
Excellent communication skills
Excel & Microsoft Packages
Effective decisionmaking skills

We are RS Group.

RS Group is a global integrated omni-channel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations.

We are a FTSE 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide.

Our Vision is to be first choice for all our stakeholders, and we know that starts with our people.

At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow.

We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently.

We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things.

That's why we've put our purpose at the heart of our organisation, we want to make amazing happen for a better world.

We empower our people to make a difference, innovate to make more possible and deliver to make it happen.

**Are you ready to explore the possibilities?