Customer Service Advisor - Doncaster, United Kingdom - Gravel Master Ltd

Description

Here at Gravel Master we are proud to be a leading company within our field. We're looking for a driven Service representative to help develop and deliver products to our customers.


Key Responsibilities

• Resolving customer complaints or concerns on the phone
• Handling returns, price changes and discounts,
• Covering Live Chat
• Maintaining an indepth understanding of the company's products or services to advise and make suitable recommendations to customers.
• Issuing reports into management
• As and when required undertake work for your line manager and other key departments when required.
• Build and Maintain relationships with your own Key Accounts

Qualifications and Desirable Skills

• Proven experience within Service roles
• Excellent written and verbal communication
• Self motivated and goal orientated
• Ability to use MS Office
• Most importantly a Kind, Happy, Energetic Individual willing to take on a challenge

Salary:
From £22,000.00 per month


Benefits:

• Onsite parking

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Doncaster, DN9 3GA: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Customer: 2 years (preferred)

Work Location:
One location