Customer Service Advisor - Ipswich, United Kingdom - Ipserv Ltd

Ipserv Ltd

Verified Company

Ipswich, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

IPSERV is a dynamic and fast-growing company based in Ipswich providing a range of services which include parking management & enforcement, cleaning and design and print.

We have an excellent opportunity to join our Customer Service team as a Customer Service Advisor.

Your day will be varied, and you will be predominantly helping in the day-to-day management of car parks which are managed by Ipserv.

This will consist of reviewing and processing Automatic Number Plate Recognition (ANPR) camera reads, replying to formal appeals including preparing and submitting evidence packs to POPLA, and dealing with customer enquiries.

As well as working on parking management tasks, your role will include providing a range of customer support functions for Ipserv.

These duties can include ordering uniform, purchasing stock, and assisting with any customer request.

We are a small growing business with a team of positive people that collaborate both efficiently and effectively allowing you to work in an environment where you can really make a difference to the success of the organisation.

In return, we offer a competitive annual salary ranging from £21,029 to £22,605 depending on experience, 26 days annual leave (plus bank holidays), LGPS pension, subsidised rail/bus travel for commuting to work plus others.

This position is currently a mix of both remote and office-based working in our offices in Ipswich close to transport links with a minimum of one working day within our offices per week.

A clear criminal record will be required for this position.

Job Types:
Full-time, Permanent

Salary:
£21,029.00-£22,605.00 per year

Benefits: