Admin Support Officer - Watford, United Kingdom - Hertfordshire County Council

Hertfordshire County Council
Hertfordshire County Council
Verified Company
Watford, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Admin Support Officer


Location:
Watford and Three Rivers Team

Starting Salary:
£21,189 progressing to a maximum of £22,369


Hours: 37 per week


Contract:
Permanent


Diversity:
We are an inclusive employer and value a diverse workforce


Job Duties:


We are looking for a highly motivated, enthusiastic and organized Support Officer to provide administrative support to the Watford & Three Rivers locality team.

The Adult Disability Service provide support to adults with a learning or physical disability. We are split into 4 locality teams covering the West of the county. The team comprises of Social Workers, Occupational Therapists, Community Learning DisabilityNurses and Community Care Officers.

Responsibilities in the role will include

  • Using IT systems such as Microsoft Office and our inhouse client database
  • Receiving and making telephone calls
  • Minute taking
  • Providing support to managers
  • Scanning
  • Archiving
  • Filing and maintaining records
- ad-hoc administrative duties


This is a fast-paced environment providing administrative support to the social care team, therefore, you'll need to be able to work under pressure and be extremely well organised, taking a pro-active approach to your workload.


We'll need you to have a proven track record of delivering excellent customer service and be able to ensure work is carried out to a high standard within agreed KPIs.

You'll be competent in Microsoft packages.

You can help deliver excellent customer service to our residents. If this sounds like the opportunity for you, would love to hear from you


Closing Date:


Interview Date:

TBC

Further Information For an informal discussion please contact Richard Poynton, Team Manager or Hannah Bridle, Deputy Team Manager.


Benefits of Working for HCC:


  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes

Additional Information
English Fluency:

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.


CS Roles Only:

We expect all Children Services employees to fulfil Hertfordshire's Professional Promise for how children, young people & young adults with special educational needs and / or disabilities and their families should be treated.

It is our agreement to place families and children at the centre of what we do, and helps parents and carers to understand and be able to hold us to account for how we provide our services.

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