Customer Service Administrator - Weston-super-Mare, United Kingdom - Micro Clutch Developments Ltd
3 weeks ago
Description
Micro Clutch Developments Ltd is looking to employ a Customer Service Administrator to complement their busy sales office and to help uphold their exemplary customer service standards.
Established in 1978 Micro Clutch Developments has built its reputation by supplying quality power transmission products combined with excellent customer service and product knowledge, having represented many manufacturers for over 35 years.
Our wide range of products enables us to offer the best solution to suit our customers' needs, with over £1 million of motors, gearboxes and drives available for same day despatch from our warehouses.
- Liaising with suppliers and customers to ensure delivery schedules are met
- Provide customers with order confirmations
- Provide supply chain support including liaising with overseas suppliers
- Booking goods in and out
- Handling and forwarding incoming calls
- Dealing with customers chasing deliveries
- Dealing with return requests
- Arranging ad hoc shipments/collections
- Be customer service orientated
- Have excellent communication skills
- Be proactive and able to work on their own initiative
- Maintain good attention to detail
- Have the ability to multitask
- Demonstrate a good level of spoken and written English
- Have a good basic level of computer literacy including basic MS office (although training will be given for our bespoke software).
- Enjoy working in a small and friendly team and be willing to offer help when required.
Job Type:
Permanent
Salary:
From £22,000.00 per year
Benefits:
- Cycle to work scheme
- Flexitime
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
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