Personal Injury Claims Handler - Bristol, United Kingdom - Rotate On behalf of TC

Rotate On behalf of TC

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Many of our colleagues enjoy the flexibility of working both from the office and home, fostering a balanced work-life dynamic.

Our office environment offers bright and spacious surroundings conducive to collaboration and interaction among colleagues.

We prioritise understanding and supporting our colleagues, which is why we've embedded flexibility into our working model.

Whether you prefer working from home, splitting your time between home and office, or adjusting your hours to accommodate personal responsibilities, we're committed to accommodating your needs.

As a flexible employer, we're open to discussing options during your interview that align with your personal circumstances for this position.

Can you empathise with our customers? We recognize the distress that comes with motor accidents or car thefts and understand the significance of having reliable transportation.

We provide expert assistance to our valued clients during such challenging situations.

As a Personal Injury Claims Handler, you'll take full responsibility for each insurance claim you manage. Success in this role hinges on maintaining continuous communication with all stakeholders to deliver top-notch customer service. You'll also engage in investigation, negotiation, assist in claim settlements, and facilitate communication with underwriters, solicitors, and third parties.

Given the diversity of our claims, exceptional empathetic skills, a neutral viewpoint, and the ability to remain composed under pressure are essential.

You will possess:

Essential knowledge of motor and personal injury claims handling
Advantageous familiarity with personal injury claims of £50k or more
Excellent customer service skills within an office setting
Demonstrated ability to work autonomously and as part of a team
Strong organisational skills and effective workload prioritisation
Capacity to meet monthly targets and demonstrate teamwork
Strong written and oral communication skills
Proficiency in IT

What's in it for You?

Competitive salary based on skills, experience, and qualifications
Flexible working options, including both office and homebased arrangements
Healthcare scheme
Self Invested Personal Pension Scheme
Holiday allowance of 25 days plus bank holidays
Discounts on various products and services
Employee assistance programme for wellbeing support
Life assurance
Group Income Protection
Voluntary benefits including dental cover, cycle to work scheme, season ticket loan, and wellbeing and digital GP app.