Receptionist/administration Assistant - Longfield, United Kingdom - Russell Court LTD

Description

Russell Court Nursing Home are a 40 bed Nursing Home based in Longfield.

We are recruiting a Receptionist/Admin Assistant to be front of house and face of our home.


Russell Court Nursing Home

JOB DESCRIPTION

Position:
Receptionist


Responsible to:
Registered Manager


Aim of post:

• To provide the first point of contact for all visitors, ensuring a friendly welcome and the service they require.
• To ensure the smooth running of the reception and administrative functions of the home.
• To provide administrative support to the home manager, clinical staff and other members of the team.

Responsibilities:

• Conduct self in such a manner as not to bring the home or its clients into disrepute.
• Meet and greet visitors, providing a helpful, warm and friendly welcome
• To answer the phone, take messages and direct to appropriate person.
• Make phone calls as requested.
• Contact residents/families/staff or any other party by telephone as require
• To input Covid testing and monitor compliance, reporting to the manager.
• To ensure that all visitors comply to entry requirements and maintain accurate records.
• Deliver residents post and newspapers.
• Arrange sympathy cards and any thank you cards as required.
• Process incoming and outgoing mail.
• File correspondence as required. Ensure files are kept orderly and in date order.
• Provide administrative support such as pulling of records, photocopying, faxing etc.
• Attend and participate in team meeting, taking minutes when required.
• To provide refreshment for visitors.
• Make petty cash payments and take petty cash receipts.
• Assist Administrator to manage six monthly surveys and collate data.
• Assisting the Administrator in their duties.
• Check in deliveries form suppliers and delivery notes, ensure the right person is informed of arrival.
• Order supplies of furniture and sundries, as requested and approved by the manager.
• Maintain petty cash schedule for payments and receipts
• Agree cash in tins to petty cash schedules.
• Basic computer skills, including word processing and excel.
• Check first aid box monthly and replenish as needed
• Source birthday cards and gifts for staff and residents.
• To take control of the Homes Social Media

Competence and Development
This role requires the continuing commitment to professional development.

Ø Participation in annual appraisal and personal development planning.

Ø Undertake and training and development as agreed with the line manager at appraisal.


Job Types:
Full-time, Permanent


Salary:
£12.00 per hour


Benefits:

• Onsite parking

Schedule:

• Monday to Friday

Work Location:
In person