Service Support Advisor - Stoke-on-Trent, United Kingdom - CarSupermarket

CarSupermarket

Verified Company

Stoke-on-Trent, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you an experienced Administrator that is passionate about Customer Service and would like to work in a fun, friendly and fast paced environment?

We will offer you:

A salary of £26,500
6 weeks annual leave (rising with length of service)
Training and career development
Pension and health care scheme
Cycle to Work scheme
Employee of the Month Awards
Free parking, tea, and coffee
Paid social events
Access to dedicated mental health and wellbeing services
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Full branded uniform provided.
Preferential Service Rates

About us:

The Role:

Our Service Support Advisors are individuals who have a friendly and welcoming approach, who are customer focused, well presented and highly organised.

Ideally you will have experience of working in a service/aftersales team, but not essential as full training will be given.

Working as a fundamental part of our Aftersales team you will liaise directly with customers to answer their queries including taking telephone bookings and providing progress updates, this is in addition to ensuring that all the relevant records and administrative processes are completed.

You must also be able to work well in a high-volume environment. Please note to be considered for this role you must possess a full driving license.

We take our obligations regarding G.D.P.R seriously. Please visit our website to read our privacy notice for applicants, you can find them within our careers section.

At Motordepot we strive to provide our customers with the best possible buying experience when looking for their next car and with Smartdrive, our flexible, low deposit, low monthly payment plan, we're changing the way people buy used cars.

If you want to work for the best, in a great team environment where everyone is valued for their contribution and where excellence is never compromised, join Motordepot

We pride ourselves on investing in ongoing career development for all staff. We do things a little differently and are proud of our "no pressure" environment and transparent sales process.