Logistics Administrator - Loughborough, United Kingdom - Reflex Vehicle Hire Limited

Reflex Vehicle Hire Limited

Verified Company

Loughborough, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Us
At Reflex Vehicle Hire, we're not just any company - we've been named one of the Top 1000 Companies that inspire Britain and Europe

We operate a fleet of approximately 4,300 vehicles and have a team of around 150 staff working together.

Our Head Office is situated on a spacious 4-acre plot in Loughborough, serving as our central hub, along with two strategically placed operating depots in Manchester and Glasgow to ensure our services reach every corner of the map.

When it comes to careers, we're all about creating exciting opportunities for our people. We're big on innovation, collaboration and recognition.

With competitive pay, excellent benefits, and plenty of chances to develop new skills, we're dedicated to investing in our employees' growth.

We're also passionate about sustainability, inclusivity, and diversity. From eco-conscious practices to supporting our customers on their electrification journey, we're always striving to make a positive difference. So, why not join us at Reflex?

The role requires you to assist the logistics department to plan and coordinate all aspects of vehicle movements required including deliveries /collections, R2C, sales and service requirements
Ensure that the End user is contacted at least 24 hours before the vehicle is due to be delivered/collected via Telephone to confirm times to ensure excellent customer service at all times, improve driver efficiency and avoid any abortive deliveries /collections.
Ensure all internal processes and procedures are adhered to.
Continuously communicate with customers, internal colleagues, and departments to ensure any issues are dealt with promptly reporting these to the Head of Rental when necessary.
Provide excellent Customer Service to build strong customer relationships.
Ensure full compliance is met regarding driver's hours and road traffic regulations In line with the company's Rest, Break, and hours policy.
To notify the relevant departments of drivers that use toll roads, congestion zone, or any other nonstandard highways.

This job description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Experience

The ability to prioritise workload efficiently and effectively and to complete all. paperwork to a high standard with strict deadlines.
Attention to detail.
Strong interpersonal and very high Customer Service skills.
Ability to work well under pressure.
Good Team Player.
Able to prioritise workload.
Good problemsolving skills.
Excellent IT Skills.
Excellent communication skills both written and personal.
A confident and flexible attitude.
Excellent Administrative and organisational skills.

Job Offering

Salary:
£25,282.40

Contract:
Full Time

Hours: 42.5 hours per week

Holidays: 25 + Bank Holidays

Reporting to:
Head of Rental

Extra:
Onsite parking

Company pension

Life insurance

Job Types:
Full-time, Permanent

Pay:
£25,282.40 per year

Benefits: