Corporate Receptionist - London, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Corporate Receptionist

London
Competitive salary with excellent benefits - please contact the recruitment team for this information although we don't advertise our salaries, you won't be disappointed

Within the position of Corporate Receptionist, you will be working as part of the Team responsible for curating a workplace experience that increases well-being, productivity and enhances company culture that our end users want to be a part of.

You will actively seek opportunities to improve the onsite service experience and deploy new initiatives in line with the ISS Global Strategy.

As part of our placemaking ethos, you will drive a key part of the customer touchpoint journey, as an ambassador of exceptional customer service for ISS and its clients.

Key Responsibilities_**_

Own the touchpoint journey and provide an exceptional workplace experience for colleagues and customers
As a brand ambassador, you will be responsible for ensuring all site procedures and standards are met
Consistently follow the 'Entering the Building' touchpoint standards and ensure Reception spaces remain immaculately presented
Take ownership of all workplace areas ensuring a high standard of presentation, cleanliness and functionality throughout
Establish good working relationships with the customers; to be recognised as the natural goto person and a trusted partner to deliver on our value proposition
Effectively deal with all business user/client requests and enquiries exceeding expectations in all areas of the operation
Collaborate with the Workplace Team and the client and be part of a culture that fosters continued improvement in our services

Professional and personal competencies/qualifications_**_

Relevant corporate/hospitality/customer service experience
Experience using systems such as Microsoft Office (Word, Excel and PowerPoint)
High degree of accuracy
Excellent communication skills (English written and spoken)
Good time management
Impeccable personal presentation
Excellent customer service skills and a 'cando' attitude
Ability to work on own initiative and as part of a team

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

If you have any further queries regarding this role, please contact the Resourcing Team on

Job Types:
Full-time, Permanent

Schedule: