1st Line Support - Surrey, United Kingdom - GCS Recruitment Specialists Ltd
Description
The ideal tech stack would be:
- Excellent interpersonal skills to instil the user with confidence in Systems Support
- Experience on a busy Help Desk or IS Call Centre using an ITSM tool (such as Service Now)
- Excellent written, oral and communication skills, including telephone communication skills,
- Excellent troubleshooting skills
- Experience of creating and maintaining all types of documentation applicable to role
- Experience of maintaining accurate records
- Good workload management and prioritisation skills
- Team player
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