Team Leader - Derby, United Kingdom - Derby City Council

Derby City Council

Verified Company

Derby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Application closing date

07/05/2023

Working Pattern

As specified

Salary

Grade G - £28,900 - £32,020

Contractual hours

37

Basis

Full time

Job category/type

Education / Learning

Attachments

Blank

Job description

Directorate:
People Services

Hours:
Full time - 37 hours a week

Contract Type:
Fixed term to April 2024

Location:
Council House / Derby Adult Learning Service

Lead a team of Customer Service Officers to manage the operation and administration of both the Hardship Support Fund (HSF) and Maths Multiply grant funded projects.

Provide an effective and efficient referral, telephone and digital access service to customers contacting the HSF and Welfare teams in accordance with the Council's Customer Service standards.

Manage the on-going development and delivery of the HSF and Maths Multiply projects with external partners and stakeholders to maximise grant funding to support eligible households/learners.

Your main responsibilities will include:

Provide operational leadership for the HSF grant funded scheme, ensuring integrity of the systems used to manage the delivery of identified outcomes
Develop excellent working relationships with key stakeholders, including 3rd sector partners, to ensure timely delivery of HSF/Maths Multiply project outcomes
Provide visible and responsive leadership to manage, motivate and develop employees to achieve project outcomes
Coordinate the HSF voucher schemes, following Derby City Council financial processes and financial regulations, including reconciliation of unspent vouchers to maximise utilisation of funding
Contribute to the maintenance, compilation and presentation of management information reports and statistics for both the HSF and Maths Multiply projects, regularly reporting performance to senior management
Ensure promotion of schemes and activities, including public communications are managed in line with DCC policy.

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