PMO Lead - London, United Kingdom - Mastercard
Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate aculture of inclusion
for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and SummaryPMO Lead
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
Overview
As the PMO Lead you will be responsible for supporting the PMO Manager and Portfolio Leads to manage the full range of PMO activities across the Delivery Portfolio.
Responsibilities:
- Supporting, developing, and training of the PMO Analysts within the PMO team in relation to processes and tools.
- Creating data analytic reports and dashboards to support Committee and Executive level reporting.
- Ensure the successful implementation of Project Management processes and deliverables.
- Preparing board level reporting and taking executive level minutes, actions, and decisions.
- Ensuring data quality standards across the PM community are adhered to.
- Ability to balance competing demands across multiple stakeholders and manage their expectations.
- Excellent written and oral communication skills with the ability to convey complex concepts with clarity to a nontechnical audience.
- Reporting KPIs to quantify measures and gauge progress.
- Finances: Responsible for collating and reviewing the Portfolio Finances and challenging any actuals under or over variance against the forecasts with the Portfolio Leads. Reporting discrepancies to the PMO Manager.
- Risks and Issues: Working with the Portfolio Leads to build and manage the Portfolio level risks and issues and where required engaging with First Line Risk to understand the business criticality and impact of the risk.
- Dependencies: Working with the Portfolio Leads to build a dependency matrix identifying and logging inner Sub-Portfolio dependencies as well as dependencies across projects in other Portfolios across Delivery
- Resources: Working with the Resource Director to identify any potential resource constraints or gaps with the Project Manager's forecasts.
- Planning: Working with the Planning Director to ensure Project Managers are reporting all key milestones. Creating roadmaps to show inflight and backlog projects.
- Opportunities: Accountable for working with the Portfolio Leads to manage opportunities and identify the prioritisation scoring and order of priority for all opportunities within the Portfolios.
- Project Closures: Accountable for processing an impact assessment for all project closures ensuring all documentation is completed. All POs are closed, and finance have agreed to closure.
- Change Requests: Completing analysis to identify the key reasons for change requests being raised and identifying steps to early identify where issues may occur.
- Lessons learnt: Completing analysis to review lessons learnt to identify trends and themes.
- Experience working in a Senior Analyst role within a mid/large corporate PMO function.
- Good understanding of programme and project management methods.
- MS Suite, including Intermediate to advanced PowerPoint and Excel skills are essential. Power BI (desirable).
- Knowledge of Project Management Tools (Planview).
- Excellent stakeholder management skills able to build relationships to collect data on time, chase outstanding actions and challenge back where necessary.
- Excellent analytical and numerical skills with a keen eye and attention to detail.
- Problem solving skills.
- Able to speak up and confident to offer process improvements or ways of working.
- Proactive and able to work as part of a team and as an individual.
- Flexible in terms of detailed tasks.
- Excellent planning and organisation skills.
- Excellent written and spoken English.
All activities
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