Receptionist & Administration Assistant - Isleworth, United Kingdom - Garner & Hancock Solicitors

Description

The Role
Hours: 09:30 - 17:30 - Full-time (Monday to Friday)

You will be expected to provide high quality secretarial, organisational, and administrative support. The role is varied, fast-paced and involves serving multiple departments. Previous experience in a legal firm is preferred.

The role description is as follows:

Administrative Duties:

- opening cases on our case management system,
- conducting ID checks,
- scheduling of deeds and documents,
- organise and maintain paper and electronic filing systems in accordance with recognised procedures and standards,
- typing and document production,
- drafting of correspondence as required,
- incoming and outgoing post management,
- photocopying and scanning of documents and uploading them into the relevant folders,
- updating documents on company systems,
- managing and co-ordinating own daily workflow to be able to support fee earners, practice manger and admin manager,
- assisting with archiving and notarial duties,
- assisting paralegals with admin tasks as assigned through the task management system,
- other general administration tasks.


Accounting Duties:

- recording incoming and outgoing payments onto our case management system,
- processing payment by phone or online using our payment system,
- additional accounting tasks as assigned.


Receptionist Duties:

- managing the reception desk at the front of the office,
- answering the main office phone and directing the client to the correct department, where needed,
- meeting and greeting clients in a professional manner,
- monitoring stationery stock and raising order requests,
- alerting fee earners of client arrival and keeping them up to date with any relevant issues that may arise,
- keeping reception area clean and tidy

• Please note that this list is not exhaustive and other ad hoc duties are likely crop up.

Key Skills and Competencies
- planning and organisational skills
- ability to adapt to changing priorities and demands
- deadline-driven
- strong verbal and written communication skills
- attention to detail and accuracy
- problem analysis and resolution
- initiative
- sound judgment and decision-making skills
- information collection and management
- able to effectively handle sensitive and confidential information
- ability to work effectively as part of a team
- able to work well under pressure


Education and Experience
- two or more years of experience in administration (essential)
- in-depth working knowledge of relevant computer programs including MS Office Suite
- experience with case management software (desirable)
- experience with document management systems
- knowledge of law documents and practices (desirable)


The Firm ethos
The firm is friendly with a warm atmosphere, and provides an environment for both career and person growth.

We believe in team work and development, so we regularly part-take in team building activities which support team relationships and promote a close collegiate feel.

Other information

Salary:
£22,000.00-£28,000.00 per year


Benefits:

• Company events
• Company pension
• Sick pay

Schedule:

• Monday to Friday

Experience:

• Administrative: 2 years (preferred)

Work authorisation:

• United Kingdom (required)

Work Location:
In person

Application deadline: 18/08/2023


Reference ID:
GH-ADM-082023