Private Banking Assistant - London, United Kingdom - Market Talent Ltd

Market Talent Ltd
Market Talent Ltd
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Prestigious International bank is seeking Private Banking Assistant to join their existing team.

You will be supporting Private Banking Relationship Managers in their day-to-day activities: account opening, amendments and closing, follow up on debit cards/internet banking, AML, and credit tasks.


You must be able to read and speak Arabic fluently

Key responsibilities

  • Handle and manage client relationship transfers between the banks Retail and Private Banking departments.
  • Debit cards: ensure timely order of debit cards, activation, cancellation, activation, and handle all fraud investigations and refunds.
  • Internet banking: Assist customers to register to internet banking, activate their registration, unblock their access, and answer any query related to this service.
  • Periodically or as deemed necessary, communicate to customers all pertinent information on the status of their funds.
  • Always preserve customer confidentiality, paying particular attention to the security of documentation and communications. Also, adherence to instructions for safeguarding information and not disclosing any information about customers to a third party without the customer's written approval, or otherwise in compliance with legal/statutory requirements.
  • Adhere to banks policies such as Financial Crime Policies and Procedures.
  • Perform duties with reasonable skill and diligence.
  • Work closely with relationship managers in other adhoc client and bank related tasks.

Qualification:


  • University degree in Accounting/Economics/Business Admin.

Experience:


  • Up to 3 years of banking experience
  • Good understanding of cultural sensitivities and issues
  • Sound knowledge and understanding of financial markets

Essential Competencies
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Fluency in Arabicand thorough understanding of Middle East culture

  • Good understanding of cultural sensitivities and issue
  • Good communications, presentation, and interpersonal skills
  • Good communications, presentation, and interpersonal skills

Skills

  • Good analytical skills focus
  • Sound management skills
  • Good customer relations skills
  • Good listener, selfcontrol and patience
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Job Type:
Fixed term contract

Contract length: 12 months


Salary:
£30,000.00-£36,000.00 per hour


Benefits:


  • Sick pay

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location:
In person
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