Credit Management Supervisor - Nottingham, United Kingdom - Pendragon

Pendragon

Verified Company

Nottingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Credit Management Supervisor

Pendragon Head Office - Hybrid w
orking with flexibility to work from home 2 days per week

Competitive salary with pension, critical illness pay, life assurance, 23 days holiday plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services

There has never been a better time to Join the Pendragon PLC Finance Shared Service Centre as the group embark on a journey to 'transform automotive retail through digital innovation and operational excellence'.

For this ambition to become a reality the Finance Hub will play a big part in this strategy as we continue to grow through challenging times.

We are looking to recruit a Credit Management Supervisor to coach and support a team of Accounts Assistants based at our Head Office in Nottinghamshire, this role will be a mix between Head Office and working from home, so flexibility is key.

The Credit Management Supervisor will be responsible and accountable for ensuring that they and their team prioritise and proactively collect debt and contact customers with overdue accounts on behalf of the businesses.

With a relatively large team to supervise we are looking for a person who can drive daily performance and ensure they and their team can deliver against KPIs and SLA's to deliver optimum service levels.

As Credit Management Supervisor, you'll be responsible for and not limited to;

Working with internal and external stakeholders to ensure processes are performed in accordance with performance and quality standards
Reviewing, analysing, and resolving errors in credit checks and other accounts to ensure compliance with all necessary regulations
Ensuring you and your team follow credit control procedures to collect outstanding debts in accordance to policies for delinquent accounts
Ensuring you and your team are always compliant with credit policies, contractual frameworks and the associated core credit and debt recovery processes

Requirements to be successful in the role of Credit Management Supervisor;

Strong coaching and people development focus with a successful track record of motivating and developing teams of people
Previous experience in a similar credit supervisory/leadership role in a similar fast paced business
Excellent interpersonal skills, able to communicate and contribute effectively with large teams, peers, managers and in virtual teams
Complete and thorough understanding of endto

- end credit control processes

Highly numerate, with the ability to process financial data quickly and with a strong attention to detail
The ability to engage with stakeholders at all levels across the wider business to achieve goals and objectives