Concierge/receptionist - Chesterfield, United Kingdom - FI FACILITIES MANAGEMENT

FI FACILITIES MANAGEMENT

Verified Company

Chesterfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
FIFM- Concierge/ Receptionist

Department/Group:
FI Facilities Management

Location:
HQ Rowland Hill House

Travel Required:
None

Directly Reporting:
Building &Facilities Supervisor

Supporting:
Regional FM Manager & FI REM Client

Purpose of Post

To provide a professional high standard of Front of House Reception and Concierge duties at the HQ Building, Rowland Hill House, Chesterfield.
The position is a lone working position but will be supported by the Building and Facilities

Manager a minimum of twice a week on site, in addition to frequent site visits by other company staff and departments.

Benefits

Mon
Fri hours a week (1 hour lunch break)

- £11.00 per hour

Holidays : a generous 33 days (incl. Bank Holidays)
Pension Scheme enrollment (after qualifying period)
Free Parking
Training will be given.

Responsible To:
Facilities & Building Manager / Regional Facilities Manager

Main Duties

Be able to give first class professional service to all clients and visitors to our site.
Be the first point of contact for all clients and visitors to the company building.
Always meet and greet with a friendly welcoming manor, ensuring all clients and visitors have a great customer journey start to finish.
Notifying tenants of visitors on site and directing them accordingly.
Answer all incoming calls and face to face requests on behalf of the business and direct them accordingly.
General administrative duties to support the business i.e., ensuring H&S information is correctly displayed on the noticeboards or filed in relevant folders digitally and manually.
To support the Facilities & Building Manager with daily building and health and safety checks where required.
Always keeping the reception area clean and tidy and ensuring a welcoming environment.
Any other reasonable requests by the management team
Access Control for visitors, contractors, and tenants. Face to face and via CCTV and Intercom system.
Receive incoming mail and deliveries for tenants, on site contractors and FIFM staff.
Assist with alarms and coordinate evacuations if required.

Requirements:

Strong written and verbal communication skills in English
Smartly dressed and well presented.
Excellent telephone manner
Integrity and good people skills
Physical abilities
Good numeracy and literacy
High level of attentiontodetail
Good organisational abilities
Enthusiasm to develop your skills and knowledge.
Adaptability to change and willingness to embrace new ideas and processes.
Ability to work unsupervised and deliver quality work.
Positive and approachable manner
Ability to work cohesively as part of a team.
Flexibility to cover the needs of the business as and when required i.e., sickness and holidays.