Heathrow Airport Security Officer - Hounslow, United Kingdom - Optime Group

Optime Group
Optime Group
Verified Company
Hounslow, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Join Our Team as an Airport Security Officer with a flair for Customer Service


Are you ready to take off on an exhilarating career journey that combines your passion for security with exceptional customer service skills? Look no further We are seeking dedicated individuals to join our dynamic team as Airport Security Officers at Heathrow Airport.

Get ready to embark on a thrilling career where you'll play a crucial role in ensuring the safety and satisfaction of millions of passengers.


Please note:

Due to enhanced background checks, this role is only suitable if you have continuously resided in the UK for the last 3 years.


What We Offer:

- £12.13 per hour, rising to £12.75 per hour after 12 weeks

  • Weekly Pay (every Friday)
Earliest Start: 04:15 AM

Latest Finish: 11:30 PM

Shift Pattern: 5-ON / 3-OFF or 4-ON / 2-OFF

  • Up to 40 hours per week plus overtime
  • Opportunities for career growth and professional development

Responsibilities:


  • Conduct thorough security screenings, including the use of stateoftheart scanning equipment, to detect prohibited items and potential threats.
  • Using equipment and manual search techniques to ensure that no prohibited articles are taken into secure airport areas.
  • Engage in constant vigilance and stay up to date with the latest security procedures and regulations, ensuring compliance at all times.
  • Provide exceptional customer service by assisting passengers with their queries, offering guidance, and creating a welcoming and stressfree environment.
  • Communicate and collaborate effectively with airport staff, airlines, and other security personnel to maintain a cohesive and efficient operation.
  • Handle security incidents and emergency situations with professionalism, remaining calm under pressure and taking appropriate actions to ensure the safety of all.
  • Assist with the implementation of crowd control measures during busy periods, maintaining order and ensuring a smooth flow of passengers.

About you:


  • Must be able to work early AND late shifts.
  • A positive, customercentric attitude with a genuine desire to create a pleasant experience for all airport visitors.
  • Excellent communication and interpersonal skills, with the ability to remain calm and provide assistance in stressful situations.
  • Proven experience in a security or customer service role, preferably in an airport or similar environment.
  • Strong observational skills and attention to detail to effectively identify potential security risks.
  • Ability to adapt quickly to changing situations and adhere to strict security protocols.
  • Physical fitness and the ability to stand for extended periods and perform routine security tasks.
  • Willingness to work flexible schedules, including weekends.
  • Must be over 1
  • Must have continuously resided in the UK for the last 3 consecutive years.
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