Front of House Receptionist - Bromley BR NA
Only for registered members Bromley BR NA, United Kingdom
1 month ago
Job summary
We are now looking for a friendly, organised, and professional Receptionist to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced clinic environment and enjoys delivering exceptional client service.Responsibilities
- Answering incoming phone calls and handling client enquiries professionally
- Making call-backs and following up on client leads
- Responding to client messages, emails, and WhatsApp enquiries promptly and professionally
- Managing the daily appointment diary and coordinating practitioner schedules
- Greeting clients on arrival and ensuring a smooth check-in/check-out process
- Taking payments and carrying out daily cash-up procedures
- Maintaining accurate client records and ensuring data confidentiality
- Completing and updating Excel/Google Sheets for leads and reports
- Providing information about treatments and assisting clients with bookings
- Ensuring the reception area and client waiting areas are always presentable
- Supporting the wider team to ensure the smooth running of the clinic
Job description
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