Sales Co-ordinator - Sheffield, United Kingdom - Glu Recruit LTD

Glu Recruit LTD

Verified Company

Sheffield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Ref:183

Role:
Sales Co-ordinator

Salary:
£20,000 - £24,000 DOE

Location:
Sheffield

Hours:
Monday-Friday 9am-5pm (some working from home possible)

The role:

Supporting our Product Advisors, be responsible for regular customer contact from lead to Product Advisor appointment to delivery
Following up on quotes written by the sales team, inputting the results and any follow up into our CRM (Customer Relationship Management) system
Contacting people who are awaiting orders to discuss delivery arrangements and set up of equipment
Qualify leads from our website or exhibitions; make the first contact, understand customer requirements and know when to pass to a Product Advisor for follow up
Have input on any new processes to enhance Product Advisors' efficiencies
Contact customers who place high value orders to provide nextlevel customer service and understand their delivery requirements
Gain a functional understanding of the product and service range and be passionate about selling its benefits to our customers
Liaising between Product Advisors, Customer Support team, prescribing therapists, Community Equipment Stores and service users' families to deliver exceptional customer service
Help the Business Development function to grow product sales in new markets; for example volume sales, online sales platforms etc
Make the first point of contact to potential new customers outside our traditional customer base

Skills and experience:

You will be of graduate calibre or have equivalent workplace experience
Experience in a similar role, working within a sales team or supporting the sales process would be advantageous but not essential as full training will be given
An organised and efficient worker
Experience of using a CRM system, or a willingness to learn
Confident and friendly telephone manner
Good questioning skills to understand what our customers are looking for, and the ability to deliver solutions to these needs
Positive attitude and a passion for your work
Excellent communicator & problem solver

Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.