Information and Systems Assistant - Manchester M

Only for registered members Manchester M, United Kingdom

1 month ago

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Job summary

We are looking for a motivated and digitally confident Information & Systems Support Officer to join our Information & Systems Team.

Responsibilities

  • Provide first-line support to staff and learners by responding to support tickets and queries, ensuring timely resolution and appropriate escalation where required
  • Assist with the day-to-day administration, configuration and maintenance of information systems, user accounts and learning platforms
  • Support the development, production and maintenance of data reports, dashboards and periodic data projects to meet organisational needs
  • Create and maintain clear, user-friendly guidance and documentation to support system users

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