Consumer Debt Collection Executive - Bracknell, United Kingdom - iRecruit Partners Ltd

Tom O´Connor

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Tom O´Connor

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Description

Purpose of role:


  • To provide administration services for the REO &shortfall portfolios
  • To manage a portfolio of repossessed reale state properties
  • To effectively communicate with customers and 3rd parties to ensure all customers and 3rd parties requests are met.

Key Accountabilities:


REO Duties

  • To make informed decisions and recommendations on repossession sales whilst ensuring the company's interest and reputation and those of the customer are protected at all times
  • Review valuations and quotations for work where appropriate in relation to repossessed properties
  • Evaluate listings,offers,auctions and prepare cases for approval
  • Manage weekly and monthly reporting of realestate management activities
  • Authorise and approve expenditure within mandate limits
  • Update REO database in relationt to properties allocated.

Shortfalls Duties

  • To ensure that requests for documents from the courts are responded to in a timely manner.
  • Contact the courts for updates on cases.
  • To ensure relevant documentation is forwarded to agents managing outsourced shortfalls as requested.
  • To telephone borrowers to chase upon missed monthly payments and arrears.
  • Carry out arrangement reviews.
  • To ensure that borrower's bankrupt records are updated on FAMS, POD's lodged with receivers and credit files maintained in line with the requirements of the Credit Reference Agencies.
  • To ensure the Company's database of litigationon shortfall borrowers is actively managed and kept up to date.
  • Maintainin house filing system on litigated cases.
  • Carryout GB search checks as required

Essential Skills/Qualifications:


  • Selfmotivated
  • Good Excel Skills
  • Good letter writing skills
  • Ability to manage workload and meet targets in a pressurised environment
  • Good Mathematical and English skills to a minimum GCSElevel

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