Part Time Business Administrator - Helston, United Kingdom - Swallowcourt Ltd
Description
Ensuring the business functions across the Home run efficiently and effectively withparticular emphasis on Customer Service, HR and Finance.
Core responsibilities
Customer service and marketing:
- Presenting as a smart, professional and welcoming presence to all who come into the home;
- Point of contact for all enquiries, residents and relatives
- Develop contacts within the local community and support with events running in the home and in conjunction with the community.
Resident experience:
- Liaise with new residents and their families preadmission, on admission and for the duration of their stay
HR:
- Daily reconciling of hours
- Distribute payslips confidentially
- Support with the management of the Annual Leave requests in the home, providing weekly and monthly summaries of usage for the Manager to allocate any unused AL when appropriate.
- Assisting the Management of the home in filling vacant shifts.
- Assisting with the recruitment process as follows (but not limited to):
- Prepare correspondence to staff using the company templates.
- Maintaining employee records
- Assist the HR department in undertaking the annual DBS check and updating records.
Finance:
Dealing with enquiries from prospective clients
- Ensure resident records are maintained accurately
- Administering resident money in accordance with company policy, including the issuing of monthly statements.
- Administering the petty cash for the home in accordance with company policy
- Where necessary undertake any banking (e.g. paying in and withdrawing resident monies, paying in cheques for fees and cashing petty cash cheques).
- Communication to residents, relatives and Head Office if fee reviews result in a required fee change.
- Preparing (only where appropriate) and collating annual stock take information for Head Office.
Compliance and Training:
- Petty cash and residents' money audits
Contracts and Estates:
- Approve appropriate invoices
- Maintain list of vacant bedrooms and their room enhancements
Person specification
Excellent Microsoft Office skills - E
Good communication and inter personal skills - E
ECDL or equivalent - D
Job Types:
Part-time, Permanent
Part-time hours: 20 per week
Salary:
£12,107.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Helston: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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