Workshop Controller - Saltash, United Kingdom - Roger Young Jaguar Land Rover
Description
We are seeking a full time Workshop Controller to join our Jaguar Land Rover team in Saltash.This role will see you lead day to day operations for our busy service operation, supervising and motivating a team of technicians.
The role includes:
- Lead, manage and motivate a team of qualified and apprentice technicians.
- Allocate work orders to technicians.
- Ensure workshop operations meet brand standards for quality by conducting regular quality checks on completed works.
- Drive service profitability by ensuring maximum time save and upsell.
- Manage and update workshop technical solutions including eVHC and service booking database.
- Provide outstanding customer service to service customers both face to face and by phone.
- Assist and work closely with the Service Advisor team as required.
Benefits:
- Company pension
- Onsite parking
Schedule:
- 8 hour shift
Work Location:
In person
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