Site Based Security Supervisor - London, United Kingdom - Profile Security Services Ltd
Description
Profile Security Services Limited is currently recruiting for a site based Security Supervisor located in the London area and to be based at one of our prestigious clients' premises.
Role Overview
To undertake responsibility of the day to day running of the security teams within the assigned cluster of sites. To provide quality customer service in compliance with the customers' contract and adhering to specific levels of service agreement.
Key Responsibilities
- The planning of shift coverage for all site staff in order to fulfil the contractual operational commitment (24 hours a day, 7 days per week) of the customer.
- Ensure correct manning levels are in place and adequate support officer numbers are obtained.
- Manage the daytoday operational running of the site (s), liaising directly with customer's managers and Profile management team to achieve agreed customer service levels.
- Ensure Security staff are trained and fully conversant with all customer processes. Arrange extra staff to cover additional works or events and record the hours on Time Gate.
- Provide clear concise reports for submission to the Client and Line Manager.
- Oversee the security team advising and assisting where necessary and provide support and development
- Review team performance on a regular basis implementing further training initiatives where required.
- Monitor the welfare of all staff on site, assisting where necessary, in order to maintain a high standard of performance and be the first point of escalation for all security matters
- Carryout investigations, team briefings and ensure correct implementation of policies and procedures
- Excellent communication (both written and oral) and customer service skills.
- Experience in training would be an advantage but not essential
- Experience of managing and leading teams
- Demonstrate a proactive and professional approach to work.
- Attention to detail, proactive and excellent time management.
- IT Literate
- Must have leadership skills
- SIA Licence DS or SG and CCTV Required.
Salary:
Starting at £40k per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
INDSJS
Job Types:
Full-time, Part-time, Permanent
Salary:
From £40,000.00 per year
Expected hours: 60 per week
Benefits:
- Canteen
- Company pension
- Onsite parking
Schedule:
- 12 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime
Experience:
- security: 3 years (required)
Language:
- English (preferred)
Licence/Certification:
- First Aid Certification (required)
- SIA Door supervisor licence (required)
- CCTV Licence (required)
Work Location:
In person
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