Service Owner - Edinburgh, United Kingdom - Office for National Statistics

Office for National Statistics

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Newport, Titchfield (Fareham), Darlington, Edinburgh or Manchester

Salary:
£61,235 - £68,004

Working Patterns:
Flexible working, Full-time, Job share, Part-time, Compressed Hours

Closing Date: 11:55 pm on Tuesday 25th April 2023

We're looking for an inspiring leader to join our team as Service Owner to build an in-depth understanding of the Collection & Ingestion (C&I) service within our organisation.

You'll use digital thinking, culture, service design and delivery practices to further develop the service and realise our vision: to provide a user centred survey collection service for the Office for National Statistics (ONS) and Government which is simple, responsive and flexible, supporting the production of quality statistical outputs and improving government decision making for the public good.

You will adopt a portfolio view, managing end-to-end services that include multiple products and channels, and influence policy and delivery teams to ensure they're considering the needs of users in all aspects of their work.

You'll have experience in most or all of the following:

Leading the successful design, delivery, continuous improvement, and operation of a digital service
Building and delivering against strategies to transform and joinup digital or nondigital services
Motivating and empowering teams and individuals & delivering using Agile and Lean practices
Working collaboratively with stakeholders at all levels, influencing outcomes, managing expectations, and facilitating discussions about risk and complexity successfully
Gathering, analysing, and using user insight and performance data to design and continually improve digital services to ensure responsiveness to changing needs and technical developments.

In return we offer:

Hybrid working in an organisation voted top in the UK for worklife balance 2 years running
A market leading pension scheme our employer contribution rate is around 27%
A choice of working patterns *for every role* fulltime, parttime, jobshare.
Employee Assistance Programmes
Diversity Network Groups
Mental Health Allies
Civil Service Sports and Social club
Generous holiday allowance 25 days annual leave, rising to 30 days after 5 years service in addition to 9 public holidays
Protected L&D time and huge investment in certifications, training & upskilling