Cancer Pathway Navigator - Peterborough, United Kingdom - North West Anglia NHS Foundation Trust

North West Anglia NHS Foundation Trust
North West Anglia NHS Foundation Trust
Verified Company
Peterborough, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are looking for 3 highly motivated individuals to join our team as a Cancer Pathway Navigators.


The primary purpose of the role is a central point of contact for patients on a 'rapid diagnostic, suspicious of cancer pathway'; helping to ensure the individual needs of the patient are supported, that care is built around those needs; as well as facilitating seamless, coordinated pathway delivery including through escalation to relevant departments; and a better, more personalised diagnostic experience for patients.


They will work closely with the wider cancer team (both clinical and administrative), as well as other key health and social care providers, to enable person centred care and efficient implementation of the pathway (including achievement of the 28 Day Faster Diagnosis Standard).


They will be involved from the beginning of the pathway and up to the point of definitive diagnosis (whether cancer or not).

They will maintain effective communication both with and on behalf of the patient - signposting to other resources and information as defined by patient needs; and liaising with staff and services to ensure tests and appointments are scheduled in a timely manner.

It is envisaged that the Pathway Navigator will have a specific focus on the more direct support of harder to reach patient groups e.g.

Learning Disabilities, 'non-engagers' etc.

The post holder will identify and resolve barriers to care, working flexibly and responsively to unlock bottlenecks and delays.

To act as a single point of contact for patients (and carers) throughout the early stages of their pathway, supporting the delivery of a seamless, high quality and efficient service for patients

To help navigate patients through key pathway steps

Liaise with other departments and organisations to ensure that investigations, opinions and treatments are sought in a timely fashion

To help reduce patient cancellations, non-attendance for diagnostic tests and clinic appointments, therefore influencing progress through the site specific rapid diagnostic pathway


To undertake a range of administrative duties which facilitate and support co-ordination of care and pathway steps including assisting in the arrangement of appointments, tests, admissions etc.

and ensuring effective communication with patients to promote understanding, provide information, minimise anxiety and foster engagement.

To work collaboratively with Cancer Services (particularly MDT co-ordinators and trackers), clinical and operational teams in the navigation and delivery of pathway steps; and to escalate issues of pathway delay in a timely fashion and in accordance with pathway milestones and organisational procedures

Where relevant, to attend the organisation's cancer PTL meeting in order to provide feedback on pathway problems (individual or collective) and receive direction/actions to unlock pathway bottleneck


Our teams work hard to be flexible and promote a health work/home life balance and so, agile working options are automatically considered for all roles within the Trust.

Your package with us includes a lot more than just your pay and here are a few of the additional benefits that are available to you as an employee:

  • Access to the NHS Pension Scheme
  • Relocation allowance in line with the Trust policy
  • Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
  • Free staff car parking on all our hospital sites during this financial year
  • Inhouse Physiotherapy Services
  • Career development and training opportunities
  • Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
  • Subsidised meals at our hospital restaurants
  • Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card


If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia NHS Foundation Trust.


Experience within cancer services and knowledge of Cancer Waiting Times would be desirable as well as a good understanding of patient pathway navigation.

In return we can offer you an interesting and rewarding opportunity to make a valuable contribution to the delivery of patient services.

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