D365 Application Manager - London

Job summary

This is a hybrid role, working from our High Wycombe office 1-2 times per week. The Dynamics 365 Application Manager is responsible for the configuration and changes to the newly implemented D365 F&O ERP solution.

Responsibilities

• Manage the configuration of D365 F&O and other Finance & Procurement systems for Biffa, working closely with business to get the most value from the applications.
• Manage team of up to 3 application analysts, providing training and career development.
• Lead the technical design of the system enhancements, extensions, and integrations using the industry standard tools.
• Define the configuration management process - establish and maintain the configuration baseline that serves as the reference point for further development, testing, and deployment.
• Work closely with the business leads to plan the configuration & development needs over a rolling 12 month horizon and manage team capacity to deliver the changes.
• Provide 3rd line technical support and troubleshooting for system issues, working with the internal IT support team, vendor support team and other vendors as needed.

Job description